Effective Date: August 18, 2026
Welcome to Japan Limo. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information when you visit or use our website and transportation services.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quote, make a reservation, or use our services. This may include:
Full name
Email address
Telephone number
Pickup and drop-off locations
Travel date and time
Number of passengers
Flight information
Special transportation requirements
Billing or payment information, where applicable
Any other information you choose to provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
Japan Limo may use the information we collect to:
Process and manage transportation reservations
Provide airport transfers, private chauffeur services, and other transportation services
Respond to inquiries and requests for quotations
Communicate with you regarding your booking or service
Process payments and maintain transaction records
Improve our website, services, and customer experience
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
Send service-related communications and, where permitted, promotional information
We only use personal information for legitimate business purposes and in accordance with applicable laws and regulations.
3. Sharing of Personal Information
Japan Limo does not sell or rent your personal information.
We may share personal information with trusted service providers, business partners, affiliates, drivers, payment processors, technology providers, or other parties when reasonably necessary to provide our services or operate our business.
We may also disclose personal information when required or permitted by applicable law, legal proceedings, governmental authorities, or to protect the rights, safety, and property of Japan Limo, our customers, or others.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security measures are maintained.
4. Payment Information
If payments are made through our website or a third-party payment provider, your payment information may be processed directly by the relevant payment service provider.
Japan Limo does not necessarily store complete credit or debit card information on its own systems. Payment information may be subject to the privacy policies and security practices of the applicable payment provider.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support analytics and marketing activities.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
6. Data Security
Japan Limo takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
We may use security technologies such as SSL/TLS encryption when appropriate. Access to personal information is limited to individuals and service providers who reasonably need the information to perform their duties or provide services.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
When personal information is no longer required, we may securely delete or anonymize it in accordance with our applicable procedures and legal obligations.
8. Your Privacy Rights
Depending on applicable Japanese laws and regulations, you may have rights regarding your personal information, including the right to request:
Access to personal information we hold about you
Correction or updating of inaccurate information
Deletion of personal information where legally applicable
Information about how your personal information is being used
Restriction or objection to certain uses of your information where applicable
To exercise a privacy-related right or make an inquiry, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, booking systems, maps, social media platforms, or other external services.
Japan Limo is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.
10. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
11. International Transfers
Depending on the services we use and where our service providers are located, personal information may be processed or stored outside Japan.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable privacy and data protection laws.
12. Changes to This Privacy Policy
Japan Limo may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.
Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Japan Limo
Email: support@japanlimo.com
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws and regulations.
Last Updated: August 18, 2026